Your partner for premium building reinstatements
Working on your behalf
We handle your claims, liaising with insurers for reinstatement and providing transparency throughout. We act as your representatives in the claims process.
Effective communication
We take a personable approach, communicating with tenants, property owners, letting agents, and insurers. Real-time updates are provided via our client portal at each step.
Quality workmanship
Our vetted tradespeople meet the highest standards. We offer emergency response, mitigation, and full reinstatement. Our surveyors conduct inspections to assure your clients of quality.
Instant incident report delivered to the Property Manager
Benefit: Comprehensive understanding of property damage
Landlords update the portal with policy documentation
Benefit: Reduces admin for Agents
Automated insurance claims process
Benefit: Timescales for claims are minimised
Paddl notifications of the claim progress delivered to all stakeholders
Benefit: Fewer queries on claim updates
Transparent claim documentation stored within the portal
Benefit: A single repository of all information
Reinstatement work is signed off is circulated
Benefit: Assurances that landlords are satisfied
Tenants upload real-time photos and videos of damage
Benefit: Agent can appropriately manage a response
Fire
There is nothing more devastating for a property than a fire, making the requirements of a claim and resultant reinstatement works complex.
View case studyFlood
Flooding is becoming a more prevalent issue for property owners, particularly given the severity of damage that is caused and the upheaval to peoples lives.
View case studyEscape of water
The vast majority of buildings insurance claims are as a result of an escape of water, be that a frozen pipe, a burst water main or even a leaking tap.
View case studyOther property damage
Paddl supports the reinstatement of properties following all forms of damage including storm damage, subsidence, impact damage, even tenant malice.
View case study